Frequently Asked Questions

Everything you need to know about shopping with Nixon.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached to receive a full refund.

How do I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your products covered by a warranty?

Yes, all Nixon watches are covered by a limited 2-year warranty against defects in materials and workmanship from the original date of purchase.

Can I change or cancel my order after it's placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.